Our Services

 

What we can do for you and your guests?

Arrange airport transfers
Arrange car, minibus or helicopter rentals
Provide directions to your property & arrange for keys to be available
Meet & greet guests
Familiarise guests with your property, appliances etc.
Agree inventory with guests
Agree water & electicity meter readings with guests where applicable
Collect & bank all monies owing
Provide local telephone number for problems arising
Clean your property weekly & ready for guests
Change linen, towels etc. weekly & ready for guests
Arrange for linen, towels etc. to be laundered
Provide a welcome pack comprising tea, coffee, water etc.
Supervise your property & notify you of any maintenance required
Arrange for maintenance to take place at your request
Inform you of any breakages or damage
Replace broken/damaged articles at your request
Arrange for garden or pool maintenance
Arrange decoration of your property to your specification
Arrange renovation / reconstruction / building work

Property Management & Service Packages

Having purchased a property in the Alanya area of the Turkish Riviera either as an investment property, or a holiday home, we are confident you would like to ensure that whatever it's use the substantial investment you have made is well maintained and looked after on your behalf.
Help your visitors enjoy a holiday experience they will want to repeat and recommend to their family and friends.

We have set up different options priced at a monthly retainer, paid either quarterly or annually. A combination of the Property Management Package with one of the Service Packages should completely satisfy your requirements. The options suggested can be tailored for each client so if there is anything else you would like to include in an option pack please ask us. Some of the services (marked with *) are invoiced only when used, and the bills forwarded to you for payment.

Property Management Package:
The climate on the Turkish Riviera means that the your property can be visited at any time of the year.
This package is designed to enable you to maintain the fabric of your property.
If renting out your property, it needs to kept it in good order and maintained to satisfy the needs of your clients.
For those who do not wish to rent out their property:
If your idea of a holiday is NOT fixing and mending we can make sure that your property is in perfect condition before you arrive and you are able to begin enjoying your holiday. 

However you decide to use your property, we have created three packages, designed to assist with visitors.

Holiday Rental Service Package:
If you have purchased as an investment property you will be renting your property to clients during the year for one, two or maybe more weeks at a time. Your clients will expect a professional service to ensure they enjoy their holiday and will want to return in the future.

Long Term Rental Sevice Package: 
At certain times you may take a longer rental on your property to maximise the income potential. These clients will expect to have a service provided to resolve any issues with the property that may arise. i.e appliances not functioning.

Owner's Use Service Package:
Where the property is solely for the use of the owner, family and friends. We can prepare the property for arrivals and close the property up following departure.

Property Management Package

1. A minimum of 12 property inspections per year. During each visit we will check that the property is in good state inside and out. Doors, shutters and windows will be looked at, as will gutters and down pipes. Inside, we will check for leaks or any other visible problems. We will e-mail a brief report after each visit.
 2. Inspection following adverse weather. We will provide a detailed report with photographs if any work is required.
 3. Arrange for maintenance/repairs at owner's request & cost.
 4. A full inventory will be prepared on first visit.
 5. Secure key holding - allow access for any maintenance / cleaning to be supervised at all times.
 6. Removal of mail from letter box and sort to remove junk mail. Either left in the property or forwarded to your residential address. ( as arranged with owner )
 7. We can arrange insurances on accommodation. ( Public Liability etc. )
 8. Villa closing for the winter: isolating outside water taps and draining of water system (if necessary and accessible.) Draining of central heating system by agreement.
 9. Garden maintenance can be arranged
 10. Pool maintenance can be arranged

The charge for the above Property Management Package is dependant on the size and location of the property, an average charge would be between 35 and 50 Euros per month.

 

Service Packages

Holiday Rentals Option

The following services can be provided to the owner's clients.

1. * Airport Transfers arranged.
 2. Car rental or minibus hire arranged. Payment to be made locally to the rental company.
 3. Directions to properties and keys made available.
 4. Meeting clients to ensure they are satisfied with the accommodation. To show them how all electrical appliances work and answer any questions they may have.
 5. An inventory check will be performed on arrival and departure. The inventory list will be signed by both parties.
 6. Clients will be informed of any rules or regulations set by either the owner or complex management.
 7. Meter readings for electric and water, where applicable, will be taken before and after occupation.
 8. Collect and bank all monies owing.
 9. Provide clients with a telephone number for any problems encountered.
 10. * Ensure that the property is cleaned and ready for client's arrival: linen changed, beds made, bath towels and hand towels, tea towels, washing up cloths and scourers provided fresh for each new arrival. Sufficient linen to enable this to be provided by the owner.
 11. * Bed linen and towels are changed, bathrooms and sinks are cleaned weekly. Sufficient linen to enable this to be provided by the owner.
 12. * A welcome pack can be left for each new arrival and will contain: tea bags, coffee, sugar, milk, bread, butter, orange juice, and water.
 13. Keep the owner informed of any breakages or damage which occurs during or after client's departure. (Email with photographs)
 14. Arrange for repair/replacement of damaged/broken items at owner's request.
 15. * Ensure all linen is washed and dried after each client's departure.
The charge for the above Holiday Rentals Option is dependant on the size and location of the property, an average charge would be between 30 and 50 Euros per month.
 
* For items incurring additional charge

Service Packages

Long Term Rentals Option

The following services can be provided to the owner's clients.

1. * Airport Transfers arranged.
 2. Car rental or minibus hire arranged. Payment to be made locally to the rental company.
 3. * Ensure that the property is cleaned and ready for client's arrival
 4. Directions to properties and keys made available.
 5. Meeting clients to ensure they are satisfied with the accommodation. To show them how all electrical appliances work and answer any questions they may have.
 6. An inventory check will be performed on arrival and departure. The inventory list will be signed by both parties.
 7. Clients will be informed of any rules or regulations set by either the owner or complex management.
 8. Meter readings for electric and water, where applicable, will be taken before and after occupation. Charges for electric & water may taken from the client , if required.
 9. Collect and bank all monies owing.
 10. Provide clients with a telephone number for any problems encountered.
 11. Keep the owner informed of any breakages or damage which occurs during or after client's departure. (Email with photographs)
 12. Arrange for repair/replacement of damaged/broken items at owner's request.

The charge for the above Long Term Rentals Option is dependant on the size and location of the property, an average charge would be between 25 and 40 Euros per month.

* For items incurring additional charge

Service Packages

Owner's Use Option

1. * Airport Transfers arranged.
 2. Car rental or minibus hire arranged. Payment to be made locally to the rental company.
 3. Given sufficient notice of your visit ( normally one week minimum ), we will ensure that the apartment is cleaned and aired, the beds made, towels set out, the fridge, hot water and heating (if applicable) on, and we will do a shop for some of the basics.
 4. On completion of your visit, we will close the apartment/villa down (it will be cleaned, the fridge emptied, the laundry done, heating and hot water switched off and the apartment/villa secured).
 5. Provide owner's or guests with a telephone number for any problems encountered.
 6. The price is applicable for four complete interventions each year.
The charge for the above Owner's Use Option is dependant on the size and location of the property, an average charge would be between 20 and 40 Euros per month.
 
* For items incurring additional charge

 

 

Property Cleaning

Depending on the size and location of the property, pre-arrival cleaning will average 50 Euros.
Daily cleaning: monthly rate starting from 250 Euros.

Linen Services

 

Laundering of up to 10 sheets, 10 pillow cases, 10 bath towels and 10 hand towels etc. an average of 35 Euros. 

Welcome Packs

 

 The standard pack will contain:- tea bags, coffee, sugar, milk, bread, butter, orange juice, and water. Additional items on request.
The cost for the standard pack is 15 Euros.
 

Airport Transfers

 

Airport Transfers can be arranged, from and to Antalya, at a cost of 60 Euros each way for up to 4 passengers, a cost of 80 Euros each way for up to 7 passengers, more than 7 passengers a rate will need to be agreed between the client and MY DREAMHOME.

Unscheduled visit requested by client/owner

 

We will respond to a telephone request for someone to attend the property to resolve a property issue (e.g. appliance failure)
Call out visits will be charged at a minimum of 25 Euros depending on location of the property.
 

Car rental or minibus hire

 

We can organise this for you at competitive rates.

Garden Maintenance

 

As necessary, we will carry out mowing, leaf collecting, light pruning etc, patio cleaning and putting away or bringing out garden furniture.
Quotes can be provided.
 

Pool Maintenance

 

Quotes can be provided. 

Painting & Decorating

 

Quotes can be provided.

Renovation, refurbishment & building work

 

 

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